“Dan shares how social can make companies more human and engaged to deliver better experiences, build relationships, and earn loyalty.”

Brian Solis
Author of X: The Experience Meets Design

“This is the kind of book that you don’t read once; you read it forever.”

Jay Baer
Author of Hug Your Haters

“Great job! Your breakout session rating was 5/5 overall. Excellent presentation
– engaging and practical.”

Chiara Travisano
INBOUND | Operations

“He left the audience not only EXCITED about customer experience, but also empowered to make CX a priority.”

Beth Ingebretson
MarCom Manager | Avtex

“One of the brightest minds on the topics of customer experience, social media
and digital experience.”

John R. DiJulius III
President, The DiJulius Group

“Dan was a fantastic webinar presenter! His style was engaging, and he provided easy-to-comprehend principles to inspire meaningful customer experiences.”

Raime Merriman
VP Marketing | Hubb

“Dan Gingiss is one of the brightest minds on the topics of customer experience, social media and digital experience. He has a wealth of experience and content, and he is a fantastic, engaging presenter.”

John R. DiJulius III
President | The DiJulius Group

“Great job! Your breakout session rating was 5/5 overall. Excellent presentation – engaging and practical.  Thank you for being a speaker at INBOUND.”

Chiara Travisano
INBOUND | Operations

“The business world has changed forever and if you are not proactive, your brand is going to be history. Gingiss details exactly how to stay significantly ahead of the pack. Winning at Social Customer Care couldn’t be more timely and relevant. Every management team needs to read and create a social media strategy plan around the 8 Steps to Winning at Social Customer Care.'”

John R. DiJulius III
Author of The Customer Service Revolution