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SaaS Screen

Here’s How SaaS Companies Can Avoid Customer Churn

Guest post by Hardik Oza Customer churn is a cost of doing business, and in the world of software as a service (SaaS), this is often the norm rather than an exception. There is intense competition between companies in B2B

cartoon of young workers on devices

4 Ways to Revitalize Customer Loyalty With Artificial Intelligence

Guest post by Dhruv Mehta Image Source It seems that every business today is talking about how AI (Artificial Intelligence) can impact data-driven customer marketing and brand loyalty. Businesses have been quick to respond to its adoption, with 37% of

Guest Blog: The Most Inspirational Show About Customer Experience

We spend so much time beating up on companies and business. It’s #fail this and #fail that.
But it doesn’t have to be that way. And now, there’s the PERFECT antidote. THE Experience This! SHOW.