We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
General Business
In the post-pandemic era, providing a great student experience in higher education has never been so important. Undergraduate college enrollment […]
B2B
It seems like everyone is getting into the ChatGPT craze lately, and customer service teams are no exception. So what’s […]
Customer Experience
Is B2B customer experience as important as it is in B2C companies? Every industry has its presumptions, and in the […]
Customer Experience
A quick-thinking Comcast agent saved a customer’s life – and triggered a case study in how to get media coverage […]
Employee Experience
I’m sure you’ve already heard…but there is a wonderful game called pickleball that is taking over the United States. What […]
Marketing & Sales
When brands make mistakes, they may be best served by following the advice of an American writer known for his […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.